The chaos surrounding Congress’s switch to remote work in response to the COVID-19 pandemic laid bare weaknesses of Congress’s technical procedures and infrastructure, from its inability to hold hearings by video or to conduct remote voting, to the absence of policies and appropriate technology to enable staff to work from home. As is often the case, necessity has proven to be the mother of invention—the COVID-19 pandemic required Congress to experiment with new technology and procedures, accelerating innovation, toppling past obstacles, and, ultimately, jump-starting modernization efforts…. (Read more)

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Topics: Congress & Technology